Website Terms & Conditions
Welcome to the Over and Above Roofing Supplies website. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use this website.
1. About Us
This website is operated by Over and Above Roofing Supplies Pty Ltd ("Over and Above Roofing Supplies", "we", "our" or "us").
Our website provides information regarding our products, services and allows customers to purchase products online.
2. Acceptance of Terms
By accessing this website, creating an account, requesting a quotation or placing an order, you acknowledge that you have read, understood and agree to these Terms & Conditions.
3. Website Information
We make every effort to ensure the information on this website is accurate and current.
However, we do not warrant that:
- all information is complete or error free;
- product images exactly represent supplied products;
- specifications are free from typographical errors;
- stock availability is always accurate.
Information may change without notice.
4. Pricing
All prices displayed on this website are in Australian Dollars (AUD).
Unless otherwise stated:
- prices include GST where applicable;
- freight charges may apply;
- prices may change without notice;
- advertised pricing is subject to stock availability.
Over and Above Roofing Supplies reserves the right to correct pricing errors before processing an order.
5. Product Availability
Products displayed online are subject to availability.
We reserve the right to:
- limit quantities;
- discontinue products;
- substitute equivalent products where appropriate (after consultation where required);
- refuse or cancel orders where stock is unavailable.
6. Orders
Submitting an online order does not constitute acceptance of that order.
An order is accepted only once we confirm acceptance or dispatch the goods.
We reserve the right to decline any order at our discretion.
7. Trade Accounts
Approved trade customers may be supplied under separate trading terms.
Where a trade account has been approved, those agreed trading terms prevail over these website Terms where inconsistent.
8. Product Use
Customers are responsible for ensuring products purchased are suitable for their intended application.
Technical advice provided by Over and Above Roofing Supplies is general in nature unless expressly stated otherwise.
Installation should always comply with:
- relevant Australian Standards;
- manufacturer installation instructions;
- National Construction Code (NCC);
- local building regulations.
9. Limitation of Liability
To the maximum extent permitted by law, Over and Above Roofing Supplies shall not be liable for:
- indirect or consequential loss;
- loss of profit;
- business interruption;
- delays caused by manufacturers or freight providers;
- losses arising from misuse of products.
Nothing in these Terms excludes any rights or guarantees available under the Australian Consumer Law.
10. Intellectual Property
Unless otherwise stated, all content on this website including:
- logos;
- branding;
- product descriptions;
- graphics;
- photographs;
- documents;
- downloadable material;
is owned by or licensed to Over and Above Roofing Supplies.
Content must not be copied, reproduced or distributed without our prior written consent.
11. Third Party Links
You may request access to the personal information we hold about you or request corrections if it is inaccurate, incomplete or out of date.
Requests can be made using the contact details below.
We may need to verify your identity before processing your request.
12. Retention of Personal Information
We retain personal information only for as long as necessary to:
- provide our services;
- comply with legal obligations;
- resolve disputes;
- enforce our agreements.
When information is no longer required, we take reasonable steps to securely destroy or de-identify it.
13. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
14. Children’s Privacy
Our website is intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website with the updated effective date.
Your continued use of the website constitutes acceptance of any revised Privacy Policy.
16. Contact Us
If you have any questions, wish to access or correct your personal information, or would like to make a privacy complaint, please contact us
